Harness The Power Of Conversational AI
Transform your calls with Voice AI. Elevate client satisfaction and remove process friction.
Designed For Modern Businesses
Voice AI helps professional and service-led teams manage enquiries efficiently while supporting growth.
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​Your team can focus on high-value work while every enquiry is handled professionally and nothing is missed.
Less time spent on repetitive calls
Faster, more consistent client responses
Reliable enquiry handling across teams
​Structured data to uncover trends and improve operations
Scale call handling without additional headcount
Meet Voice AI
AI Voice Agents That Handle Inbound and Outbound Calls
CCAI builds bespoke Voice AI agents that understand your business and integrate seamlessly with your workflows. They work alongside your team to improve efficiency, not replace staff.
Inbound & Outbound Capabilities:
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Answer calls promptly and professionally
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Capture enquiries and client details accurately
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Handle common questions and route urgent matters
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Book appointments or arrange callbacks
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Ensure smooth, consistent client interactions
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Contact clients automatically at key milestones
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Capture feedback and escalate issues efficiently
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Send reminders, confirmations, and follow-ups
All delivered in a natural, professional voice that reflects your business.
Handle calls when teams are short-staffed
Cover lunch breaks, holidays, Christmas shut down and out-of-hours periods — without missing enquiries.
Answer routine questions
Common queries like “What documents do I need?” or "What are your opening times" are handled instantly.
Help with form-filling
Guided conversations help clients complete forms and other paperwork more easily.
Provide case updates
Clients and third parties get answers on progress, timelines, or next steps — without interrupting your team.
Qualify new leads
Voice AI captures key details from potential clients and outlines the next steps — reducing time spent on cold leads.
Follow up with potential clients
Send quotes, check interest, take payment and follow up automatically — without chasing manually.
Use Voice AI When It Suits You
Flexible, On-Demand Call Handling
You stay in control. Businesses use CCAI’s Voice AI in different ways, from handling every call to supporting staff only when needed.
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Clients use Voice AI to:
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Handle all inbound calls end-to-end
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Cover peak call times
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Manage overflow when staff are busy
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Provide out-of-hours support
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Run outbound follow-ups
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Support holidays, sickness, or growth periods
Scale usage up or down at any time - with no disruption to your team or clients.
How It Works
Voice AI plugs into your existing phone systems or digital channels and gets to work immediately.
1.
Discovery
We work with you to understand call flows, priorities, and success criteria
2.
Build & Train
We build and train your Voice AI around your business
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Test & Refine
Test call scenarios and fine-tune before launch
4.
Launch
Go live fully or start with limited use
5.
Optimise
Review real calls and refine performance once live
Why Businesses Use Voice AI
Voice AI helps businesses work smarter, not harder. It streamlines routine tasks, improves response times, and integrates seamlessly with workflows, freeing your
team to focus on complex, high-value work.
By providing accurate, consistent, and personalised interactions, it enhances client experience, reduces administrative burden, and captures valuable insights to improve processes.
Use Case Example Calls
With Voice AI, you can reduce turnaround times, eliminate repetitive calls, and deliver a professional, consistent client experience around the clock.
Example Call
Conveyancing Client Feedback
Example Call
Remortgage Onboarding Reminder
Example Call
Conveyancing Update
Example Call
Law Firm Receptionist
Example Call
Details Capture Call
Example Call
Will Review Client Outreach Call
Our Story
At CCAI, we specialise in AI-powered solutions tailored for the property & legal sector, we understand the challenges businesses face, including slow response times, high admin costs, and growing client expectations. Our mission is simple: to empower professionals with intelligent automation that enhances efficiency and client satisfaction.
About Our AI
Our AI has been meticulously trained by experienced and qualified solicitors, ensuring it understands the complexities of property & legal enquiries with accuracy and reliability. Having undergone extensive testing and real-world trials, it is designed to provide precise, compliant, and context-aware responses tailored to the needs of professionals.
Unlike generic AI chatbots, our system operates strictly within its programmed instructions, maintaining full control over the information it provides. And when a conversation requires human expertise, our AI can seamlessly transfer a call to a qualified team member in seconds, ensuring clients receive the best possible service without delay.
By combining efficiency, compliance, and intelligent automation, our AI enhances client interactions while freeing up your team’s valuable time.
Contact us
To find out more please enter your details below and one of the team will be in touch shortly.​